BIG IMPACT, GREAT VALUE
At Defy Expectations, we believe exceptional leadership is not solely about strategy and performance, it’s about leading with purpose, authenticity, and emotional intelligence. Through our Love Leadership, we equip leaders at every level with the tools to inspire, connect, and drive impactful change in today’s evolving business landscape.
What we do
Our Leadership Development Programmes & Services
We deliver practical, measurable leadership development that resonates at every level:
Leadership Mastered:Â
The Fundamentals of Impactful Leadership
Leadership Mastered is an online, self-paced course designed to build the foundational skills of emotionally intelligent, high-impact leaders. This programme is ideal for emerging leaders and managers seeking to elevate their leadership capabilities without disrupting their daily schedules.
What’s Included:
- Short-form videos, actionable exercises, and reflective practices that fit into just 5 minutes a day.
- Accessible content covering authentic communication, resilient leadership, and strategic influence.
- Accredited digital badge and certificate upon completion.
- Investment: ÂŁ99 per leader
- Time Commitment: from 5 minutes a day, self-paced
“Every section made me think about how I can grow and develop my team and myself to be the best versions we can.” – Rob Carter
Leadership Academy
Cultivating Transformational Leaders
Designed for experienced managers and high-potential leaders, the Leadership Academy is a 6-month, cohort-based programme combining peer learning with targeted coaching. Participants gain essential skills to lead with vision, foster team alignment, and navigate complex business challenges.
Key Benefits:
- 8 blended learning modules focusing on capabilities such as strategic thinking, emotional resilience, and impactful communication.
- Access to a network of peers from diverse industries to enhance learning and broaden perspectives.
- Real-world scenarios, actionable frameworks, and reflective learning to drive sustainable leadership transformation.
- Investment: ÂŁ950 per leader
- Time Commitment: 90 minutes per week for 6 months
“This course has enabled us to learn together and understand what it takes to be a true leader — from human-centred communication to strategic thinking.” – James Midgley, Accenture
Leadership Consulting
Tailored Solutions for Lasting Impact
For organisations seeking a bespoke approach to leadership development, our consulting services provide targeted interventions led by experienced industry experts. From conflict resolution and high-performance team development to executive coaching and leadership diagnostics, we deliver impactful solutions that align with business objectives.
Our Services Include:
- One-to-one coaching and group coaching
- Leadership workshops and seminars
- Customised leadership assessments and diagnostics
- Conflict resolution and cultural transformation initiatives
- Investment and Time Commitment:Â Contact us to discuss your needs
“Our consulting services blend coaching, mentoring, and workshops to inspire trust, transform culture, and deliver sustainable results."
Sales Academy
Transformative Sales Leadership
Empower your sales teams with a programme that goes beyond traditional sales training. The Sales Academy is a 6-month, immersive experience designed to elevate account managers into strategic, customer-centric leaders.
What You’ll Learn:
- Value-Based Selling: Develop tailored strategies that resonate with key clients.
- Emotional Intelligence in Sales: Strengthen relationships through authentic connections.
- Consultative Selling Techniques: Drive sustainable revenue growth by positioning as a trusted adviser.
- Investment: ÂŁ12,000 per cohort (up to 20 participants)
- Time Commitment: 90 minutes per week for 6 months
“I learnt how to remain proactive and vigilant while working towards a greater overall KAM ambition.” – Vincent Cadran, Syensqo
Learn with us, for free
In addition to our tailored solutions designed to drive cultures of success and help leaders build valuable knowledge and learn to apply the skills and behaviours that get the right people in the right places, doing the right things, at the right time - consistently, here is a selection of free resources we offer online and immediately.Â
"I not only developed a stronger sense of self-awareness but also learned effective techniques to enhance my communication skills, improve time management, and navigate complex situations with confidence."
- VP Sales Germany
"Helen helped me gain clarity about my personal & professional aspirations & provided practical strategies to overcome obstacles and achieve my objectives."
- Senior Sales Leader, Chemicals Industry
"Her insightful questions and thought-provoking exercises encouraged me to explore new perspectives and uncover hidden strengths."