The four roles of a leader by Defy Expectations
These four roles support you to excel at all of the different aspects of leadership.
So what are these four roles?
- The first role is Manager, and quite often this is the role that people first engage with when they start becoming responsible for people. Managers, drive and deliver results. They make sure that objectives get hit, jobs get done, and quality is maintained. Managers drive businesses forward and they monitor and they track progress.
- The second role of a leader is the Leader itself. The person who sets the vision, who inspires and motivates people, who aligns others around that vision so that everybody is moving in the same direction.
- The third role is Coach someone who develops their team and ensures that the right skills and behaviours are being embedded in the organization consistently so that you can achieve those three to five-year strategic outcomes.
- The fourth role is the Sounding Board. This is when you have no agenda in the interactions and the communication you have with your people. This is when you truly are spending the time listening to understand your people, your market, and your customer, and truly hear their perspectives. You want every idea bounced at you, so you can really start to understand the skills, capabilities, and potential of those around you, your customers, and your market.
Four Roles of a Leader
Understand your role

Build you user manual
Understand yourself

Are you a good listener?
Understand others
