NORFOLK CHAMBER OF COMMERCE

Supporting increasing Leadership Development capabilities across the region.

Defy Expectations has a library of content available to you, which is all developed Mobile-first, to support how younger generations learn and digest content.

Below is an example of some of the content that we have available, focused around Difficult Conversations which is a skill that many leaders struggle with.

 

DIFFICULT CONVERSATIONS

Difficult conversations are difficult for a reason.  Below are a number of short videos and resources that will help you master this skill.

Or you can book a call with our CEO, Helen, and chat through your situation.

 
 
 
 

Downloads

Below are a number of resources that will help you implement what you have learnt in the videos.

Difficult Conversations
SCARF
Transactional Analysis

www.ericberne.com 

Want to know more?

Check out our Leadership Master programme which offers training and coaching.

"I not only developed a stronger sense of self-awareness but also learned effective techniques to enhance my communication skills, improve time management, and navigate complex situations with confidence."

- VP Sales Germany

"Helen helped me gain clarity about my personal & professional aspirations & provided practical strategies to overcome obstacles and achieve my objectives."

- Senior Sales Leader, Chemicals Industry

"Her insightful questions and thought-provoking exercises encouraged me to explore new perspectives and uncover hidden strengths."

- Global VP - Telecoms