In an era of automation, hybrid working, and relentless change, there’s an urgent question we should be asking more often: how to be a human being — especially at work. For leaders, the answer goes beyond productivity or performance metrics. It lies in embracing human-centred leadership — a style that prioritises empathy, authenticity, and connection.

Why This Question Matters in Business

Workplaces have long rewarded efficiency, logic, and output. But as the world becomes more complex and unpredictable, employees are demanding something deeper: belonging, trust, and purpose. The traditional command-and-control model of leadership is being replaced by one that recognises the full humanity of those we lead.

Learning how to be a human being — not just a job title or a function — is essential if we want to build teams that are engaged, resilient, and inspired. That begins with how we lead.

What Is Human-Centred Leadership?

Human-centred leadership is a mindset and practice that puts people before processes. It’s not about being “soft”; it’s about being real — leading with clarity and compassion in equal measure.

Human-centred leaders:

• Create psychological safety

• Listen actively and without judgement

• Acknowledge vulnerability as a strength

• Align business goals with human values

• Foster environments where individuals can thrive, not just survive

This approach recognises that how we treat people shapes performance. When employees feel valued as human beings — not just resources — they are more likely to innovate, collaborate, and stay.

How to Be a Human Being at Work

So, what does it actually look like to be more human in leadership? Here are five principles to start with:

1. Be Present

True leadership starts with presence. Take time to connect with your team without distraction — whether through regular check-ins, active listening, or just being available. Presence builds trust.

2. Lead with Empathy

Empathy is not a buzzword — it’s a business-critical skill. Understand what your team is experiencing, especially during periods of stress or uncertainty. Ask, “How are you really doing?” — and mean it.

3. Share (Appropriate) Vulnerability

You don’t have to have all the answers. Admitting when you’re unsure or asking for help creates space for others to do the same. It’s how psychological safety is built.

4. Prioritise Wellbeing Over Burnout

Model sustainable working habits. Encourage breaks. Push back on overwork. When you protect your team’s energy, you preserve their creativity and focus.

5. Celebrate Humanity

Recognise achievements and effort. Say thank you. Laugh. Show interest in people’s lives outside of work. Culture is created in these small, human moments.

Why It Matters More Than Ever

At a time when AI and automation are transforming how we work, it’s ironic — and vital — that we’re returning to the question of how to be a human being. Leadership is no longer about exerting control. It’s about cultivating connection, meaning, and dignity in the workplace.

Human-centred leadership isn’t just a nice-to-have. It’s the future of sustainable business.

Final Thoughts

If you’re asking how to be a human being in a fast-moving, high-pressure work environment — start by leading with humanity. Be curious. Be kind. Be real. Leadership is, at its core, a human act. And when we lead as human beings first, the results follow.